Privacy Policy

Introduction

Welcome to http://home-care-services-port-isabel-texas.primarycareaid.com (hereinafter referred to as “Home Care Services Port Isabel Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from our users when they interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at http://home-care-services-port-isabel-texas.primarycareaid.com.
Any mobile or desktop applications developed by us and made available for download.
Online services and products offered through our platform.
Interactions between users and our support team via email, phone, text messages, or other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

You sign up as an authorized user for our applications and services.
You visit or navigate through our websites linked to this policy.
You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your user experience and provide personalized services. The categories of personal data we gather include:

Account Information: This includes usernames, email addresses, and any unique identifiers associated with your account.
Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
Financial Information: We may collect details related to your financial status or creditworthiness if required for specific services.
Purchase Information: Data about products or services you have purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for authentication and service optimization.
Location Data: Your geographical location data when you interact with our services, used to provide personalized content and services.
Feedback and Reviews: Comments, suggestions, and ratings you share with us to improve our products and services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms in accordance with their privacy policies.
Product Information: Details about the products or services you express interest in or purchase from us.

We obtain this data through direct user input, automated tracking technologies, and information shared by third parties who have obtained consent to share such data.

Cookies

We use cookies, a common technology used by websites and applications, to enhance user experience and gather analytics. Cookies can be categorized as:

Strictly Necessary: These ensure basic functionalities of our website and apps, like secure login and account management.
Preferences: Cookies in this category remember your preferences for personalized features.
Analytics: Used to collect aggregated data about user interactions on our platform for performance analysis.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes it was collected for or as required by law. Once the purpose has been fulfilled, we securely delete or anonymize the information to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Control: Only authorized personnel have access to sensitive information, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your personal data in certain circumstances.
Restriction: Limiting the use or processing of your data under specific conditions.
Portability: Obtaining a portable copy of your personal data in a commonly used, machine-readable format.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right not to be subject to automated decision-making processes that significantly affect you.
Appeals/Complaints: Filing complaints with relevant data protection authorities and seeking redress if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Privacy Team via the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website, and we encourage you to review this policy periodically.

Contact Information

For any questions, requests, or concerns related to privacy or data protection, please contact us:

Email: [email protected]
Address: [Provide the physical address]

We value your trust in our commitment to privacy and data security.